Making banking affordable
and accessible to
all Australians



Where to go for more info

  • The ‘Affordable Banking’ website contains the ABA’s Basic Bank Account Information Paper to assist in promoting awareness about basic bank accounts. For more information, click here (PDF 224.6KB).
  • The Australian Bankers’ Association (ABA) website contains useful tips about your rights and responsibilities, and practical advice on how to save money. This website also has lots of information, fact sheets, and booklets. For more information, go to
  • ASIC’s MoneySmart website provides information and tools to help you make the most of your money. For more information, go to
  • The Department of Human Services’ Financial Information Service (FIS) is an education and information service available to all Australians. While the FIS does not provide financial advice, FIS officers can help you make informed financial decisions. To speak to a FIS officer call 13 23 00 or visit
  • The ABA’s ‘DoingItTough’ website provides information about financial hardship, including how to identify if you are experiencing financial hardship, how to apply for hardship assistance, and tips to help you manage your money. See
  • The FCA’s ‘Debt Self Help’ assessment tool provides assistance to people that find themselves in financial difficulty and information about how to get back on track with free, independent financial counselling. See